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  • Writer's picturePaul Gibbons

Building a Strong Cyber Incident Response Plan for SMEs

In an era of relentless cyber threats, SMEs are more vulnerable than ever; this article by VISO's Information Security Officer; Paul Gibbons, will guide you through the process of constructing a robust cyber incident response plan, ensuring your business is prepared to effectively navigate and recover from potential cyber attacks.

In today's digital landscape, small and medium-sized enterprises (SMEs) are increasingly becoming targets of cyber threats. It is essential for SMEs to be prepared for such incidents by developing a robust cyber incident response plan. This plan serves as a roadmap to effectively mitigate, respond to, and recover from cyber incidents. In this article, we will explore key steps that SMEs can take to develop an efficient cyber incident response plan.

1. Understanding the Threat Landscape:

To create an effective incident response plan, SMEs must first gain a clear understanding of the cyber threats they are likely to face. This includes studying prevalent attack vectors, such as phishing, malware, ransomware, and social engineering. Stay updated with the latest cybersecurity trends and news to ensure your response plan addresses the most relevant threats.

2. Assembling an Incident Response Team:

Designate a team responsible for managing cyber incidents. This team should include individuals from different departments, such as IT, legal, HR, and communications. Clearly define their roles and responsibilities within the incident response plan, ensuring they are trained and equipped to handle cyber incidents promptly and effectively.

3. Developing an Incident Response Plan:

Create a comprehensive incident response plan that outlines the step-by-step procedures to be followed during an incident. This plan should include:

Incident Identification and Reporting:

Establish mechanisms to identify and report cyber incidents promptly. Define what constitutes an incident and establish clear reporting channels within the organization.

Incident Triage and Assessment: Implement a process to assess the severity and impact of each incident. Prioritize incidents based on their potential risk and impact on business operations.

Containment and Eradication: Define strategies to contain the incident and prevent further damage. This may involve isolating affected systems, disabling compromised accounts, or disconnecting from the network.

Investigation and Recovery: Develop procedures for investigating the incident to understand its root cause. Additionally, outline steps for recovering affected systems, restoring data from backups, and implementing measures to prevent similar incidents in the future.

4. Testing and Training:

Regularly test and update the incident response plan to ensure its effectiveness. Conduct mock incident scenarios to evaluate the response team's preparedness and identify areas for improvement. Additionally, provide cybersecurity training and awareness programs to all employees to minimize the risk of human error leading to cyber incidents.

5. Engaging with External Resources:

Establish relationships with external resources that can provide assistance during a cyber incident. This may include incident response firms, cybersecurity consultants, or legal professionals specializing in cyber law. Engaging with such resources in advance can expedite response and recovery efforts when an incident occurs.


Developing a cyber incident response plan is a critical step for SMEs in today's digital landscape. By understanding the threat landscape, assembling a competent incident response team, creating a comprehensive plan,

testing, and training regularly, and engaging with external resources, SMEs can better protect their digital assets and respond effectively to cyber incidents.

Remember, cyber threats evolve rapidly, so it is crucial to continuously update and adapt your incident response plan. VISO are here to help and we provide a comprehensive service offering.


For a confidential, obligation free chat about your needs, Contact Paul today.

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